Customer Service Associate Opportunity – Paint & Stain $16.50-21.00/hr 

The culture at Mountain Hardware and Sports is second to none. We proudly offer stability and growth with generous industry-leading benefits. We have supportive and progressive employee/family programs, professional development and internal promotion opportunities, paid training and safety programs, competitive compensation packages and steep store discounts. Whenever possible, we extend philanthropy in our local areas and host employee events throughout the year. We operate as an ESOP (Employee Stock Ownership Plan) and are currently a 100% employee-owned company, meaning you own a piece of the company and take home some of that profit pie every year. Join us and learn what it’s like to work where you own it!

Job Summary –

This job will keep you active and engaged throughout the day, greeting and assisting customers with Paint & Stain questions, and helping them with paint mixing and matching. You’ll be trained how to mix different paint colors, different applications and processes, and will even be able to color match anything you bring into the store! Join an employee owned team, learn a lot, and have fun while you work!

***This job requires you to be over 18 years of age and have the ability to work on site at the new Mountain Hardware and Sports at Soaring Ranch in Truckee, CA***

Benefits

• Medical, Dental, and Vision health insurance available to all full time employees and their dependents.

• Paid Time Off (Vacation Pay) available to full time employees
• Paid Sick Leave (Sick Pay)

• ESOP – Employee Stock Ownership Plan
• 401k
• Employee Store Discount offered at cost price + 10%
• Wellness Program
• CA Gold Pass Access
• Pro-form Discounts
• Complimentary Coffee while at work
• Referral Program

Responsibilities

• Offer paint product selection advice to customers
• Maintain the organization and cleanliness of paint counter and aisles on daily basis
• Aid customers in locating merchandise in store while offering top notch customer service
• Assist in processing special orders
• Stock products and maintain back stock area
• Maintain awareness of store promotions and advertisements

Skills and Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties:

• Ability to work in a fast paced environment while maintaining a high level of accuracy and courtesy.
• Must be able to work in the United States.
• Ability and willingness to work flexible hours including evenings, weekends, and holidays
• Paint & Stain general knowledge and application desired.
• Ability to distinguish colors for mixing and matching
• Previous retail, hardware, tools, and general sales experience and knowledge desired.
• Must be able to communicate effectively in English.
• Must maintain a well-groomed and professional appearance.

Mountain Hardware & Sports serves a small town, with BIG time selection! Since we’re 100% employee owned and operated here, we have a unified and cohesive goal: to serve our community and provide outstanding customer service. Our ownership culture welcomes collaboration and stands by company transparency. We strive to offer long term reliability to our employees and community, hold our commitment to customer satisfaction in high regard, and help to serve as a proven local economic engine for our community and its members. We work in the mountains, live in the mountains, and love the mountains, and we hope you will join us at Mountain Hardware and Sports.

You choose the adventure, Mountain Hardware and Sports will help make it happen!

Proudly 100% Employee Owned and Operated – Work where YOU own it!

At Mountain Hardware & Sports, we are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We choose to embrace, support, and thrive on each other’s differences in the workplace and in our local communities. Mountain Hardware & Sports is proud to be an equal opportunity employer.