What you’ll do 

As part of Bank of the West, you’ll be making a positive impact on the environment, your community, and the planet at a leading sustainable bank.

We’re looking for a personable, enthusiastic, and experienced leader to fill the role of Branch Manager. You’ll be responsible for efficiently managing all functions, staffing, and daily operations of a full-service branch. This means leading branch staff to achieve revenue, sales, and customer satisfaction targets.

Branch Manager is a critical role with varied responsibilities. You’ll manage HR activities including scheduling, hiring, coaching, performance evaluations, pay decisions, and if necessary, employee terminations. You’ll mentor and support employees while also holding them accountable to service and sales goals.

You will develop and manage a branch business plan aimed at specific goals. You’ll direct—and actively participate in—strategies and tactics including outbound calls, in-branch selling, telemarketing, branch campaigns, and targeted direct mailing. Along the way, you’ll evaluate areas of need to deepen customer relationships.

Branch staff will look to you for mentorship and coaching as you train them in sales, services, operations, products, policies, procedures, and customer service. You’ll also ensure the branch meets all regulatory compliance standards, complies with CRA outreach programs, and demonstrates strong and visible support for the local community.

To protect the health and safety of our employees and customers, Bank of the West may require all U.S. employees to provide proof of their vaccination status, and employees who are not fully vaccinated may be required to undergo regular testing.

What you need

• A strong grasp of management duties including work scheduling, prioritization, and coaching
• Advanced banking knowledge typically obtained through both education and experience
• 7 years of prior relevant experience
• University degree or equivalent experience preferred
• A proven ability to coach, develop, and retain a highly-engaged team
• A personable nature and good customer service skills, both verbal and written, as well as strong presentation skills
• Complete knowledge of sales and branch banking services including deposits, cash management, loans, and other income-generating products
• A strong understanding of retail compliance controls and risk management
• Comfort using technology and software
• A willingness to enthusiastically manage constantly changing priorities
• Strong planning and organizational skills
• An eagerness to collaborate with other bank areas and business lines as needed

What’s in it for you?

At Bank of the West, our people are having a positive impact on the world. We’re investing where we feel we can make the most impact, like advancing diversity and women entrepreneurship programs, financing for more small businesses, and promoting programs for sustainable energy.  Bank of the West is now part of the BMO family, a leading North American bank with a 200+ year history of success. BMO offers abroad range of financial services to help customers achieve real financial progress and shares Bank of the West’s commitment in driving positive change for a thriving economy, a sustainable future, and an inclusive society.

We provide our team members with the resources they need to be successful at work, and to thrive outside the office. Whether it’s our healthcare benefits, a gym subsidy, parental leave, global opportunities, flexible working, or simply a pack of post-it notes, we make sure you have what you need.

Annual Hiring Range:

$73,700 – $91,080

Actual compensation offer to candidate may vary from posted hiring range based upon geographic location, work experience, education, and/or skill level.

In addition to base salary, this position is eligible for quarterly and annual incentives.

Benefits: Visit https://www.bankofthewest.com/about-us/careers/benefits.html for benefits information.

Equal Employment Opportunity Policy

Bank of the West is an Equal Opportunity employer and proud to provide equal employment opportunity to all job seekers without regard to any status protected by applicable law. Bank of the West is also an Affirmative Action employer – Minority / Female / Disabled / Veteran.

Bank of the West will consider for employment qualified applicants with criminal histories pursuant to the San Francisco Fair Chance Ordinance subject to the requirements of all state and federal laws and regulations.