Retail Sales Associate

Retail Sales Associate

  • Part Time
  • Truckee
Jack + Emmy
(530) 448-3559
About Jack + Emmy

Jack + Emmy, a cute little local children’s store in Truckee, CA, is searching for a friendly, organized and energetic person to fill a customer service-oriented Retail Sales Associate position and join our team wonderful, fun people! We are hiring one person to work 2-4 days per week. Pay: $17/hour

At Jack + Emmy, you will share with customers your passion for children’s fashion and knowledge of baby and children’s goods to find the perfect outfit or gift while creating a warm and welcoming atmosphere where shoppers can explore all our amazing selection of clothing, toys and gifts. You will also have the chance to enhance your creative side while and assist in the design of displays, select outfits to be featured in our window displays and help create our seasonal promotions, all while enjoying the benefits of working on a small, cooperative and close-knit team. This is a great opportunity for friendly people to build their interpersonal skills while spreading their love of fashion and knowledge to our diverse customer base.

Job Responsibilities

  • Greet guests as they enter the shop, ask whether they would like assistance with anything and provide help if needed in a friendly, hospitable and efficient manner
  • Remain knowledgeable about and answer questions related to merchandise, sales, promotions and store policy
  • Provide recommendations based on customer’s stated preferences, needs and desires
  • Create a warm and cozy atmosphere for our guests in accordance with the vision of the store by acting in a welcoming and approachable manner during customer interactions
  • Operate a cash register and perform related tasks, including cash handling, credit card processing and opening and closing of the register
  • Straighten, arrange, stock and dust off merchandise, maintain shelving areas as directed by management and participate in the designing of displays in windows and on tables
  • Unpack, inventory and label merchandise
  • Enter merchandise into inventory management POS system (Vend)
  • Straighten, fold, refold and refold again clothing and other merchandise that is in disarray
  • Locate merchandise for customers, placing special orders to find desired items if necessary
  • Handle refunds, returns and exchanges with a focus on timeliness and customer service
  • Complete general cleaning duties such as sweeping, wiping surfaces, cleaning store windows, and organizing

Job Skills & Qualifications


  • Ability to work days, nights, weekends and some holidays
  • Flexible schedule
  • 1 year or more experience working in customer service
  • High School Diploma
  • Friendly, outgoing demeanor with a strong commitment to customer service
  • Ability to work independently
  • Have experience and knowledge with a Point of Sale (POS) system
  • Have knowledge in Microsoft Excel and Word as well as use in Apple products
  • Ability to express oneself clearly and persuasively when making sales
  • Calm, professional demeanor even when confronted by discourteous customers
  • Must be able to stand for long periods of time and lift up to 20 pounds


  • Retail sales experience
  • Knowledge of children’s products (age appropriate toys and books, ect)
  • Demonstrated interest in children’s fashion is a plus