Resort Maintenance Manager

Resort Maintenance Manager

  • Full Time
  • Year Round Benefited
  • Norden, CA
  • $72k-$111k per year USD / Year
Sugar Bowl Ski Resort
629 sugar bowl nod
(530) 426-7180
About Sugar Bowl Ski Resort

Oversee the daily operations of the Resort Maintenance Department, to provide all required repair, maintenance needs for all company facilities and Villager needs where possible. Assist and work with all departments within Sugar Bowl. Hire, train and motivate a staff of 7 to 15. Must be willing and able to provide exemplary customer service in all situations at all times, to not only the public but also to all employees.


  • Must have an excellent understanding of boiler, HVAC, electric, pumps and all systems within buildings
  • Must have an excellent understanding of pools and spas including pumps, boilers and chemicals to keep pools and spas running with maximum up-time and in excellent condition
  • Clear and concise written and verbal communication skills
  • Must be highly organized with an ability to plan for the future as well as manage in the day for the day
  • Ability to work in a high stress, fast paced environment
  • Ability to work effectively with other departments
  • Self-starter and critical thinker who can make quick and correct decisions
  • Must have a positive attitude, good leadership and motivational skills
  • Must consider courtesy and safety high priorities
  • Provide excellent customer service to all people at all times
  • Must be able to mentor and develop the team



  • Be an integral part of the safety team managing safety in the work place as well snow safety in the winter in and round the village and Judah portals
  • Train managers and key personnel like those on the On Call program on all fire, gas and electrical emergency procedures
  • As a key member of the safety team must be contactable when not at the resort
  • Respond to any and all maintenance requests in a courteous and timely manner
  • Coordinate staff to insure all facilities are in proper condition
  • Inspect work of team and coach / develop / give feedback as needed
  • Establish guidelines for recognizing maintenance problems in all facilities; arrange for repairs
  • Establish monthly, annual, bi-annual Preventative Maintenance plans
  • Asses Capex needs including for upcoming year, 5 years and 10 years out
  • Manage Capex projects either through own team and / or through contractors
  • Create and manage annual budget
  • Create annual critical path that manages transition from season to season as well as annual projects and tasks that need to happen to be ready for the upcoming season
  • Manage invoices ensuring cost are distributed to the right cost centers including homeowners
  • Drive revenue from fixing problems in Homeowners houses
  • Oversee snow removal operations for Sugar Bowl facilities
  • Monitor condition and insure proper maintenance of BAM tools and equipment
  • Staff for daily cleaning of lodge and all public areas; provide general labor as needed throughout the resort, year round
  • Establish excellent relationships with vendors and ensure we are working with the very best available

$72k-$111k per year dependent on experience.

All duties and responsibilities are essential job functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the employee will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities.

Sugar Bowl is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.


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