The Membership Manager is responsible for managing MAP’s current membership program for individuals and businesses. MAP’s Membership program is an important tool for supporting our grassroots organizing efforts, while keeping members engaged, educated, and active in regional advocacy. The Membership Manager will be responsible for writing membership appeals for direct mail and e-appeals, managing MAP’s CRM database, creating and executing membership communications, donor recognition programs, and helping to coordinate events for membership, land use campaigns, and MAP’s priority special events.
The ideal candidate would have previous experience in a membership-based non-profit. We are seeking a candidate with acute attention to detail, organizational skills for managing a variety of administrative tasks related to MAP’s membership program, and exceptional written-communications skills. This is an exciting opportunity to make a significant impact on the future of conservation in the Truckee-Tahoe region, by providing administrative and fundraising support for MAP’s land use advocacy work. The MAP Membership Manager will be responsible for the following tasks and duties:
Manage MAP’s membership database for individual and business gifts (Every Action Customer Relations Management (CRM) Platform) including but not limited to:
Entering new donors and gifts
Updating and maintaining donor records
Performing accurate and timely queries, exports, and reports
Implement strategies to grow MAP’s membership program and monthly membership program, and to re-engage past donors.
Create membership solicitations and thank you letters.
Create content for donor outreach materials and solicitations.
Work with the Executive Director on setting and achieving annual membership goals.
Create queries and reports to track fundraising success and annual goals.
Maintain email lists and coordinate data management among volunteer, email, and donor database.
Coordinate direct mail projects for membership and priority campaigns.
Conduct fundraising calls to members, volunteers, sponsors, and businesses.
Track sponsor and major donor benefits.
Maintain complete and well-organized electronic files on member-related tasks.
Create fundraising reports and other database reports as needed.
Communication support for MAP monthly e-newsletter, social media platforms, special events, and land use advocacy campaigns.
Special event and beneficiary event planning and support. (i.e. Wild & Scenic Film Festival, Sierra Forage Dinner, and campaign events).
Strong commitment to the Truckee-Tahoe environment.
Strong interest in the nonprofit sector, previous experience preferred, but not required.
Bachelor’s degree and/or non-profit or business-related experience.
Experience in managing fundraising campaigns.
Experience with social media and email communication systems.
Attention to detail for administrative and financial tasks.
Excellent verbal and written communication skills.
Proficiency with MS Office Suite (Word, Excel, PowerPoint).
Data entry experience required.
Experience with CRM platforms or databases preferred, but not required.
Experience with design programs such as Adobe Illustrator and InDesign preferred, but not required.
Function in a team-oriented environment and work independently as required.
Excellent interpersonal, customer service, communication, and computer skills.
Creative, results-oriented, self-starting, outgoing, willing to learn, can handle and prioritize multiple activities and responsibilities.
Willing to work beyond the 9-5 as needed for special events and outreach.
Must maintain a positive and professional spirit when engaging with MAP members, volunteers, and the community.
Compensation: Hourly wage is competitive with other Northern California not-for-profit conservation organizations; salary is commensurate with experience. A benefits package will be determined for the ideal candidate after a 90 day probationary hiring period (paid time off, holiday pay, and health insurance).
How to apply: Please submit a cover letter, resume, and writing sample to firstname.lastname@example.org. A writing sample is requested to demonstrate the candidate’s experience with writing fundraising content. Samples can include past fundraising requests, special event collateral, a blog post, essay, or a drafted solicitation if you do not have an example. This position will be open until filled. Applications will be reviewed on a rolling basis. Please submit your application in one PDF file. For questions call the MAP Office, 530-582-6751.
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